Terms of use

These are the terms for using KiddiBuddi. Please read them together with our privacy policy.

The service

KiddiBuddi gives your child illustrated, narrated stories where they are the hero, plus activities. You choose the themes. Stories are written and checked by us ahead of time; they are not written live by AI.

Your account

• You must be 18 or older, and the parent or legal guardian of every child you add (or have their permission).
• Keep your sign-in to yourself. You are responsible for what happens in your account, including when your child uses it on your device.
• One household per account.

Stories and passes

• Prices are in rand and include VAT where it applies [TO CONFIRM: prices and VAT registration]. The price is shown before you pay.
• You can buy a single story to listen to (and listen to it again for free), or a month pass or a year pass to read and listen to everything. A pass is paid once, with any payment method we offer, and ends on its date. It does not renew by itself, and we remind you 3 days before it ends.
• Stories you have bought stay on your child's shelf while your account is open.

Cooling-off and refunds

• Under the Electronic Communications and Transactions Act you may cancel within 7 days of buying a pass and get a refund [TO CONFIRM: refund wording and the section 42 exclusions for content that is delivered straight away].
• If a story does not work because of a fault on our side, tell us and we will fix it or refund it.
• Refunds go back to the way you paid, within 30 days [TO CONFIRM: refund time].

Our content

• All stories, pictures, voices and characters belong to Olive Branch VB. You may use them at home with your family, and print the printables for your own children. Please do not sell, share publicly or upload them elsewhere.
• Our stories follow Christian values and a traditional family view. Where a story includes Scripture, Afrikaans stories give the book, chapter and verse, and English stories quote the King James Version.
• Stories help with everyday feelings and habits. They are not therapy, medical or educational advice. If you are worried about your child, speak to a professional.

Fair use

Do not try to get into other people's accounts or our systems, copy content in bulk, or use the service to harm anyone. We may suspend an account that does, and we will tell you why.

Liability

We work hard to keep KiddiBuddi safe and available, but we cannot promise it will never be interrupted. As far as the law allows, our liability to you is limited to what you paid us in the last 12 months. Nothing in these terms limits your rights under the Consumer Protection Act.

Changes and ending

We may update these terms. If a change matters, we will email you 30 days before it takes effect, and you may stop using the service before then. You can close your account at any time.

Law and contact

South African law applies. Questions or complaints: hello@kiddibuddi.com [TO CONFIRM: that this mailbox exists]. We reply within 5 business days [TO CONFIRM: reply time].

Information we must publish

Name: Olive Branch VB, a company registered in South Africa. Email: hello@kiddibuddi.com [TO CONFIRM: whether the ECT Act (section 43) and POPIA need the registration number and an address here]. Payment security: payments are handled by our payment provider, Stitch, and we never see card details.